General Manager Resume Example & Writing Guide

Create a powerful general manager resume. Includes GM resume examples, P&L management skills, and tips for showcasing revenue growth and team leadership.

ATS-Optimized Expert-Written Updated 2026

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General Manager Resume Example

Here's a professional general manager resume example that you can use as a reference. This example highlights the key sections and content that hiring managers look for.

Alex Johnson

General Manager

New York, NY | alex.johnson@email.com | (555) 123-4567 | linkedin.com/in/alexjohnson

Professional Summary

Results-driven General Manager with 10+ years of experience overseeing full P&L responsibility, multi-department operations, and teams of 100+ employees. Expert in revenue growth, cost optimization, and operational excellence. Grew annual revenue by 35% while improving profitability and employee satisfaction.

Work Experience

Senior General Manager

2022 – Present

ABC Corporation, New York, NY

•Managed full P&L responsibility for a $15M business unit with 120 employees across 4 departments
•Grew annual revenue by 35% from $11M to $15M through new service offerings and market expansion
•Reduced operating costs by 18% through process optimization and vendor renegotiation without sacrificing quality

General Manager

2019 – 2022

XYZ Company, Chicago, IL

•Improved employee retention from 72% to 91% by implementing career development and recognition programs
•Achieved 95% customer satisfaction rating, up from 82%, through service improvements and staff training

Skills

P&L Management • Revenue Growth • Operations Management • Team Leadership • Strategic Planning • Budget Management • Sales Management • Customer Relations • Performance Management • Process Optimization • Vendor Relations • Compliance • Hiring & Training • KPI Tracking • Cross-Departmental Coordination

Education

Bachelor of Science in Business Administration

MBA

Bachelor of Science in Management

Use This Template in Resume Builder

General Manager Resume Summary Examples

Your resume summary is the first thing hiring managers read. Here's a strong example for ageneral manager with 10+ years of experience:

Good Example

“Results-driven General Manager with 10+ years of experience overseeing full P&L responsibility, multi-department operations, and teams of 100+ employees. Expert in revenue growth, cost optimization, and operational excellence. Grew annual revenue by 35% while improving profitability and employee satisfaction.”

Avoid This

“Hardworking general manager looking for a challenging position where I can utilize my skills and experience. I am a team player with excellent communication skills.”

Why the first example works: It includes specific years of experience, quantified achievements, technical skills, and certifications — all things ATS systems and hiring managers look for.

Work Experience Bullet Points

Here are powerful, metrics-driven bullet points for a general manager resume. Notice how each one starts with an action verb and includes specific numbers:

Managed full P&L responsibility for a $15M business unit with 120 employees across 4 departments
Grew annual revenue by 35% from $11M to $15M through new service offerings and market expansion
Reduced operating costs by 18% through process optimization and vendor renegotiation without sacrificing quality
Improved employee retention from 72% to 91% by implementing career development and recognition programs
Achieved 95% customer satisfaction rating, up from 82%, through service improvements and staff training

Pro Tip: Use the formula: Action Verb + Task + Quantified Result. For example: “Managed” + “team of 12 engineers” + “delivering project 20% under budget.”

Key Skills for a General Manager Resume

Include these skills on your general manager resume to pass ATS screening and impress hiring managers:

P&L Management

Revenue Growth

Operations Management

Team Leadership

Strategic Planning

Budget Management

Sales Management

Customer Relations

Performance Management

Process Optimization

Vendor Relations

Compliance

Hiring & Training

KPI Tracking

Cross-Departmental Coordination

ATS Keywords for General Manager Resume

These are the most important keywords that Applicant Tracking Systems scan for in general manager resumes. Include them naturally throughout your resume:

general managerP&L managementrevenue growthoperationsteam leadershipbudget managementstrategic planningcost reductioncustomer satisfactionperformance managementmulti-departmentKPI

Important: Don't stuff keywords. Use them naturally in your summary, experience, and skills sections. ATS systems can detect keyword stuffing and may flag your resume.

Education & Certifications

Education

Bachelor of Science in Business Administration
MBA
Bachelor of Science in Management

Certifications

Certified Manager (CM)
Six Sigma Green Belt
PMP Certification
Dale Carnegie Leadership Training

Expert Tips for Your General Manager Resume

Lead with P&L scope — revenue, headcount, and department count

Quantify revenue growth, cost savings, and profitability improvements

Show employee retention and satisfaction improvements

Include customer satisfaction metrics and service improvements

Demonstrate strategic thinking beyond daily operations

General Manager Salary & Job Outlook

Entry Level

$55K

Median Salary

$98K

Experienced

$140K

Job Outlook

6% growth (2022-2032), faster than average

Source: BLS 2024

Frequently Asked Questions

What should a general manager put on a resume?

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Include P&L scope, revenue growth, cost savings, team size, customer satisfaction metrics, and employee retention improvements. Show full business ownership.