Receptionist Resume Example & Writing Guide
Build a professional receptionist resume. Expert examples with front desk management, phone systems, and visitor coordination skills.
Receptionist Resume Example
Here's a professional receptionist resume example that you can use as a reference. This example highlights the key sections and content that hiring managers look for.
Alex Johnson
Receptionist
New York, NY | alex.johnson@email.com | (555) 123-4567 | linkedin.com/in/alexjohnson
Professional Summary
Professional Front Desk Receptionist with 3+ years of experience managing high-traffic office environments. Skilled in multi-line phone systems, visitor management, and providing exceptional first impressions. Proficient in Microsoft Office, scheduling software, and office equipment operation.
Work Experience
Senior Receptionist
2022 – Present
ABC Corporation, New York, NY
- •Managed front desk operations for a 300-person office, greeting 100+ visitors and handling 200+ calls daily
- •Maintained 99% accuracy in appointment scheduling for 15 executives using Outlook calendar system
- •Implemented digital visitor check-in system, reducing wait times by 40% and improving security tracking
Receptionist
2019 – 2022
XYZ Company, Chicago, IL
- •Coordinated daily mail and package distribution for 25 departments with zero misdelivered items
- •Received 'Employee of the Quarter' recognition twice for exceptional customer service and reliability
Skills
Multi-Line Phone System • Visitor Management • Scheduling • Microsoft Office • Data Entry • Filing & Organization • Customer Service • Mail Distribution • Office Equipment • Front Desk Operations • Appointment Booking • Professional Communication • Multitasking • Security Protocols • Supply Ordering
Education
High School Diploma
Associate's Degree in Office Administration
Receptionist Resume Summary Examples
Your resume summary is the first thing hiring managers read. Here's a strong example for areceptionist with 3+ years of experience:
“Professional Front Desk Receptionist with 3+ years of experience managing high-traffic office environments. Skilled in multi-line phone systems, visitor management, and providing exceptional first impressions. Proficient in Microsoft Office, scheduling software, and office equipment operation.”
“Hardworking receptionist looking for a challenging position where I can utilize my skills and experience. I am a team player with excellent communication skills.”
Why the first example works: It includes specific years of experience, quantified achievements, technical skills, and certifications — all things ATS systems and hiring managers look for.
Work Experience Bullet Points
Here are powerful, metrics-driven bullet points for a receptionist resume. Notice how each one starts with an action verb and includes specific numbers:
- Managed front desk operations for a 300-person office, greeting 100+ visitors and handling 200+ calls daily
- Maintained 99% accuracy in appointment scheduling for 15 executives using Outlook calendar system
- Implemented digital visitor check-in system, reducing wait times by 40% and improving security tracking
- Coordinated daily mail and package distribution for 25 departments with zero misdelivered items
- Received 'Employee of the Quarter' recognition twice for exceptional customer service and reliability
Pro Tip: Use the formula: Action Verb + Task + Quantified Result. For example: “Managed” + “team of 12 engineers” + “delivering project 20% under budget.”
Key Skills for a Receptionist Resume
Include these skills on your receptionist resume to pass ATS screening and impress hiring managers:
ATS Keywords for Receptionist Resume
These are the most important keywords that Applicant Tracking Systems scan for in receptionist resumes. Include them naturally throughout your resume:
Important: Don't stuff keywords. Use them naturally in your summary, experience, and skills sections. ATS systems can detect keyword stuffing and may flag your resume.
Education & Certifications
Education
- High School Diploma
- Associate's Degree in Office Administration
Certifications
- Microsoft Office Specialist
- CPR/First Aid
- Notary Public
Expert Tips for Your Receptionist Resume
Highlight your ability to manage high volumes of calls and visitors
Include specific phone systems and software you've used
Show reliability and punctuality – essential for front desk roles
Quantify daily volumes: calls handled, visitors greeted, appointments scheduled
Mention any additional responsibilities that show versatility
Receptionist Salary & Job Outlook
Entry Level
$28K
Median Salary
$33K
Experienced
$42K
Job Outlook
-5% decline, but 135,000+ annual openings from turnover
Source: BLS 2024
Frequently Asked Questions
What skills should a receptionist resume include?
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